Delivery

Delivery

Please take note that Singpost takes between 1-3 working days. On rare occasions, it will take up to 5 working days. 

International shipping to Malaysia - Within 5-7 working days.

International shipping to worldwide - Within 7-14 working days.

Charges as below:

 Product Price Normal Postage Singpost Smartpac International  Courier
Below $20 $2.00 $3.20 $8 $9.99
$20 - $50 $2.90 $3.80 $8 $9.99
Above $50 FREE FREE $8 $9.99

 

Twinklestars are not responsible for any lost order(s) through Singpost Ordinary Mail. 

Refund & Exchange

Twinklestars Apparels will not be responsible for incorrect measurements made by customers once the order is processed and/or shipped.

If goods received are in an unsatisfactory condition, kindly please contact us immediately. Defected item(s) to be mail back to us within 7 working days upon date of receiving.

Measurements stated on the websites may vary between 1 to 3 centimeters. It is not considered a defect and no exchange will be allowed. Similar to the color of the product, due to differences in monitors, colors of products may also appear different from those shown on the site. Color deviation : +/- 15%

Buyer to bear all shipping cost for any refunds & exchange.